I was having a conversation with a client about the use of cleaning products when she sprung out with the question “Do you tell everyone about this stuff?” I respond with a no because its just not usually subject matter. Then she made a great point, these details and information that I apply to my work everyday makes a huge difference and should be shared with my clients.
So here it is, some of the details about the use of cleaning products and the effects they have.
In the field of floor care, and everything really, cleaning products have a specified usage. Some products you may be familiar with, such as laundry detergents, have recommendations for clothing soil levels. The same goes for the products that I use on your floors. The problem with the directions is that they recommend very high concentrations of use that are not usually necessary. Of course there is a reason for it, sales! The more we use, the more we buy, the more they $ell.
In my field of work, cleaning carpet tile or whatever, many products get overused because manufacturers recommend high concentration uses of the product. In many cases cleaners are adding more stuff to “boost” the cleaning product. This is all fun and seems logical but the truth is that it’s not ideal. Because it doesn’t cause any up front problems, it gets passed over and continues to happen. In fact, many individuals are
I have literally watched a chemical manufacturer tell his clients to use 2-3 scoops of the product for best results and to add 1-2 scoops of product as a booster for other things. The truth is, I use the product they discussed but at much smaller concentrations. What I find is that it works just as good but without wasting product, damaging textiles, leaving residues, and causing future issues on my client’s property. I have done this with many of the products I use.
Let me explain that last part because it’s the WHY which you need to know to really bring all of this together. When very aggressive carpet cleaning agents are sprayed onto your floor it can cause damage on a microscopic level. For instance, those real nice carpets that have the Scotchgard or stain repellent built in, that can be destroyed with just one overly aggressive carpet cleaning. When those high concentration products are sprayed onto it, they don’t just attack the dirt and oils, they attack everything present. It’s like frying your hair. You have probably seen that before where someone dyes their hair to much and it becomes chemically burned. The same thing happens to the carpet but it can’t always be seen with the naked eye.
Then there is the issue of fading. Highly concentrated products will not instantly cause fading but because they tend not to rinse out completely… later on fading will be noticeable. I have see this a few times in homes where the carpet has a purplish hue everywhere except where the furniture sat. That’s because the last cleaner used harsh chemicals and didn’t rinse them well, now all of the carpet has faded.
What is Spotless Flooring doing? We cut down the use of our cleaning products. In fact some of our recipes have been cut in half. The great thing is, we find they work just as well even at half of the manufacturers recommendations. We are also using a specialized rinsing agent when we clean. This ensures that any surface we clean will be free of residues. It also properly sets the carpet or textiles so that its more receptive of stain repellents.
Now, not any joeschmo will know these things. In fact its a sad story but many of the classes teaching people how to “professionally clean” don’t cover these details. They even recommend and use the class to sell more cleaning products. They call it supporting sponsors.
We like to stand out and make a difference in our cleanings. Everything we do has a purpose and function. Though most of the details are overlooked when people start out for a cleaning company, Spotless Flooring knows that every detail matters and that’s what makes our company.